Just Sort It ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.just-sort-it.com or use our virtual assistant services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.

We may collect and process the following types of personal data:

• Name, email address, phone number, and other contact details.
• Payment information (e.g., credit card details, billing address) for processing transactions.
• Information about your business or personal needs to provide tailored virtual assistant services.
• Communications with us, including emails, chat logs, or support tickets.
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• Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

• We may receive information from third-party services (e.g., payment processors, social media platforms) if you interact with us through those platforms.

We use your personal data for the following purposes:

• To provide, operate, and maintain our virtual assistant services.
• To process transactions and send you invoices or receipts.
• To communicate with you, including responding to inquiries and providing customer support.
• To improve our website, services, and customer experience.
• To send you promotional materials, updates, or newsletters (only with your consent).
• To comply with legal obligations and protect our rights.

Under the UK GDPR, we rely on the following legal bases to process your personal data:

• Performance of a Contract: To fulfill our obligations under a service agreement with you.
• Consent: When you have given us explicit consent (e.g., for marketing communications).
• Legitimate Interests: To improve our services and protect our business interests.
• Legal Obligations: To comply with applicable laws and regulations.

We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following circumstances:

• With service providers who assist us in operating our business (e.g., payment processors, IT support).
• With legal authorities if required to comply with applicable laws or protect our rights.
• With your consent for specific purposes.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

As a data subject, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data under certain conditions.
• Restriction: Request restriction of processing under certain conditions.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at georgie@just-sort-it.com

We implement appropriate technical and organizational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

If we transfer your data outside the UK, we will ensure adequate safeguards are in place to protect your information in accordance with UK GDPR requirements.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal data.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please email us at: georgie@just-sort-it.com